Refund Policy

All Sales are Final. 
After making payment on this Website you will be automatically taken to a download page, where you can download your purchased Products and Services. If you experience any problems, please get in contact with us at thenuvucollective@gmail.com and we will work to solve the problem. Once downloaded, the Products and Services purchased by you from The NUVU Collective are non-refundable. 

CONTACT FORM

FAQ

  • ARE KITS ROYALTY FREE?

    While the majority of our samples are not royalty-free, there is ample opportunity to creatively utilize them for beat production, sampling, and collaboration with artists, all without any revenue splits—unless, of course, the sample pack is explicitly marked as royalty-free.

  • HOW DO I RECEIVE ORDER UPON PURCHASE?

    Upon purchase, you will receive a direct download link delivered to your email address.

    Please ensure the accuracy of your email information.

    If you do not receive your order, kindly check your spam folder. If the issue persists, don't hesitate to contact us at thenuvucollective@gmail.com, providing your order number for assistance.

  • WHAT IS OUR REFUND POLICY?

    All sales are non-refundable, and this policy is not subject to exceptions. When you make a purchase, you are accepting these terms. We cannot offer refunds because once a digital item is downloaded, it cannot be undone.

    However, please don't hesitate to contact us. We may consider exceptions on a case-by-case basis.